FAQ

[tags] Yogurt   Delivery Service   Store  

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5. What is the difference between MOTHER'S CREATION PLAIN YOGURT and LIOUJIA VILLAGE 100% PURE MILK YOGURT?

MOTHER'S CREATION PLAIN YOGURT and LIOUJIA VILLAGE 100% PURE MILK YOGURT use different yogurt cultures. The taste and flavor after fermentation is also different.

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7. Why is the milk or yogurt spoiled before the expiry date?

All of Taiwan Dairy Farm’s products are made with natural raw milk, without adjustment or additives. Therefore, our products are especially prone to decay in inadequate temperature or storage.
If an unopened product is spoiled before the expiry date, the possible reasons are:
1. failed temperature control during the delivery process;
2. product was left in room temperature for long to be put on the shelf at the sales outlet;
3. temperature at the open-shelf affected by the surrounding;
4. the consumer didn’t refrigerate the milk soon enough after the purchase.

We suggest consumers to do the following to maintain the effective shelf life:
1. pick up the milk at the end of your shopping trip;
2. do not leave the milk out of the refrigerator for more than 10 minutes;
3. do not drink directly from the milk container, otherwise the bacteria could result in more rapid spoilage;
4. once opened, finish as soon as possible.

If you have any other questions regarding product quality, please call Customer Service at: 06-5895158.

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10. What is the liquid on top of yogurt?

That is “whey”, a nutrient-dense substance separated from milk. It contains protein, water-soluble vitamins, minerals and lactose. The composition is similar to that of breast milk and can strengthen the immune system. However, since whey contains lactose, people with lactose-intolerance should avoid whey and any food products that contain whey protein.

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5. If someone has diarrhea after drinking milk, can they eat yogurt?

Yogurt and yogurt drink are made with raw milk and active lactic acid bacteria through fermentation. The proteins in the milk become more easily digestible after the process. If someone suffers from lactose-intolerance, they can choose to eat yogurt or yogurt drink instead.